Top 50 Social CRM Experts
Wednesday, May 19, 2010 by Jurgen Appelo
Now that our team is moving into
the social CRM space, I thought it was interesting for us to figure
out which people are the most important social CRM
experts, so that we can follow what they're saying. After
several weeks of monitoring the "social CRM" and #scrm keywords with Google Alerts and Twitter
Search, this is the list that I came up with.
I have sorted the list according to people's combined number of
connections on Twitter, LinkedIn and Facebook (a few days ago,
numbers will have changed since then). This might be an indication
of people's influence. But don't take it too seriously! I just
thought sorting alphabetically was a bit boring.
Oh, and you can follow all 50 experts via this Twitter list.
(Note: each link opens a Sociotoco Set, which is our new
way of collecting profiles across multiple social